Sending money via FNB eWallet is a convenient and user-friendly process, offering multiple options for seamless transfers. Whether you prefer the FNB App, Online Banking, Cellphone Banking, or an FNB ATM, you can effortlessly send money to your loved ones or friends.
Let’s delve into each method in detail:
FNB Online Banking:
FNB’s Online Banking platform provides a secure way to manage your finances from the comfort of your home. To send money using eWallet through Online Banking, follow these steps:
- Log in to your FNB online banking account using your credentials. If you don’t have an account yet, you can easily set one up through the FNB website.
- Once logged in, navigate to the home screen, where you’ll find a ‘Send Money’ option. Click on it to initiate the transfer process.
- Choose the ‘Once-off Payment’ option, which is perfect for sending money to someone without the need for them to register for eWallet.
- Enter the recipient’s mobile cell number and specify the amount you wish to transfer.
- Select the bank account from which you want to send the money.
- If you prefer, you can check the box to have the pin sent automatically to the recipient, making it easier for them to access the funds. The pin has a validity of 4 hours for added security.
- Confirm the transaction by entering the One-Time Password (OTP) received on your mobile device.
The recipient will then receive an SMS containing instructions on how to withdraw the funds from their eWallet.
FNB Mobile App:
The FNB Mobile App offers a faster and more convenient way to send money via eWallet, especially if you’re already on the move. Here’s how to do it:
- Log in to your FNB mobile app using your app credentials.
- Navigate to the ‘Payments’ menu option by tapping on the hamburger menu located at the top left of your screen.
- Select ‘Send Money’ from the menu options, and then choose ‘To eWallet.’
- Enter the amount you want to transfer and the recipient’s cellphone number.
- For added convenience, you can opt to have FNB send the pin directly to the recipient’s cellphone number.
- Confirm the transfer by sliding the slider to the right and tapping ‘Yes, send money.’
- Review the transaction details and tap ‘Confirm’ to finalize the transfer.
The recipient will receive an SMS with instructions on how to access and withdraw the funds from their eWallet.
Cellphone Banking (FNB):
Cellphone Banking provides a simple and accessible way to send money via eWallet, even if you don’t have access to online banking or the mobile app. Before you begin, ensure you are registered for FNB’s cellphone banking service. If you’re not registered, you can do so by dialing *120*321#, calling the FNB helpline at 087-575-9405, or visiting an FNB branch. Once you’re registered, follow these steps:
- Dial *120*321# from your registered mobile number to access cellphone banking.
- Select the ‘Send Money’ option from the menu.
- Choose ‘eWallet’ as the transfer method.
- Select the bank account from which you want to send money.
- Enter the recipient’s cellphone number and specify the amount you wish to send.
- Opt to send an SMS with an ATM PIN for easy withdrawal by selecting ‘Yes.’
- Review the details to ensure accuracy and confirm the transaction.
The recipient will receive an SMS from FNB with details on how to withdraw the funds from their eWallet.
FNB ATM:
If you don’t have access to any of the previous methods, don’t worry; you can still use an FNB ATM to send money via eWallet. Follow these steps:
- Insert your FNB card into the ATM and enter your PIN to access the main menu.
- Select ‘More Options’ and then choose ‘Send or Receive Money.’
- From the available options, select ‘eWallet Service.’
- You will be prompted to enter your date of birth for security purposes.
- After reading and acknowledging the terms and conditions, proceed with the transaction.
- Enter the recipient’s cellphone number and specify the amount to transfer.
- Carefully review all the details and ensure the cellphone number is accurate.
- Complete the transaction, and remember to remove your FNB card from the ATM.
The recipient will receive an SMS with instructions on how to access and withdraw the funds from their eWallet.
Important Security Tips:
It’s crucial to triple-check the recipient’s cellphone number before confirming any transaction to avoid sending money to the wrong person.
Be cautious of potential scams and only send money to individuals you trust.
If you accidentally send money to the wrong cellphone number, act quickly to reverse the transaction to prevent permanent loss of funds.
Sending money via FNB eWallet is a breeze with these simple and secure methods. Enjoy the convenience and peace of mind when transferring funds to your loved ones and friends with FNB’s reliable eWallet service.
