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Paying your DStv subscription using the Standard Bank App


Standard Bank, one of the leading financial institutions, provides its customers with an array of services, including the ability to make their monthly DStv subscription payments using the bank’s mobile app, online banking, and a unique USSD code. This feature adds a layer of convenience, especially for customers who prefer digital banking solutions.

DStv is a popular digital satellite television service that offers a wide variety of international and local programming through its streaming and satellite services. However, the traditional methods of payment, such as visiting an ATM or a DStv outlet every month, can be a source of inconvenience. Acknowledging this challenge, Standard Bank has devised innovative ways for its customers to comfortably manage their DStv subscription payments, right from their mobile apps, via internet banking, and through USSD codes.

DStv: A Snapshot

Since its establishment in 1995, DStv has etched its position as a leading video streaming entertainment provider across South Africa and sub-Saharan Africa. It is a subsidiary of MultiChoice and has successfully harnessed the power of satellite and online platforms, along with mobile applications, to deliver exceptional entertainment content to its users.

Offering a diverse array of packages, DStv caters to a broad spectrum of consumer preferences. Each package provides different variations of local and international shows. The service operates both on physical decoders and digital streaming services, enabling customers to select a model that suits their needs best. Payments for these packages are made on a monthly subscription basis.

The Standard Bank Mobile App: Making DStv Payments Simpler

While DStv has an array of payment options including self-service, mobile app, debit order, EFT, supermarkets, and ATM services, customers often encounter long queues and other hassles. To address these challenges, Standard Bank facilitates the process of paying DStv subscriptions directly through its mobile application, online banking, and a USSD code, thus significantly enhancing the convenience of the process.

To avail of these services, customers need to set up certain prerequisites. These include a registered Standard Bank account equipped with internet banking or the Standard Bank mobile app, a valid username and password for the account, a smartphone, and an active internet connection to complete the transaction.

How to Use the Standard Bank App for DStv Payments: A Step-by-Step Guide

The process of making DStv subscription payments using the Standard Bank mobile app or internet banking is quite straightforward. The procedure can be likened to making a payment to any other beneficiary, where the customer needs to set up and select the beneficiary before initiating the payment.

Below is a comprehensive, step-by-step manual designed to assist you in successfully navigating through this process:

Step 1: Log into the Standard Bank mobile app using your account credentials.

Step 2: Navigate to and click on the “Transact” button on the home screen.

Step 3: From the displayed options, select the “Pay people” feature.

Step 4: If this is your first time, create a new beneficiary with the name “Multichoice”. If you have done this before, simply select “Multichoice” from your list of existing beneficiaries.

Step 5: Choose the account from which you wish to make the payment.

Step 6: Key in the exact amount you owe as per your DStv subscription package.

Step 7: Opt for immediate payment to ensure the transaction is processed promptly.

Step 8: Review the payment details and confirm the transaction.

In addition to the app, you also have the option to make DStv payments via the Standard Bank USSD system from your mobile phone.

Locating Your DStv Customer Number: A Crucial Element

Regardless of the payment method – the Standard Bank mobile app, USSD system, or online banking – it is crucial to use your DStv customer number as your reference. This step ensures that the payment is appropriately credited to your DStv account.

To find your DStv customer number, visit the DStv self-service website and before logging in, choose the “Make Payments” option. Upon providing your Smartcard number and other necessary information, click “Verify”. You can then select “View Balance” where you can find your eight-digit customer number.

Final Thoughts

DStv operates on a monthly subscription model which requires customers to pay for the services each month. To simplify this recurring process, Standard Bank has created convenient digital payment options. Customers can easily pay their DStv subscription through their mobile devices using the Standard Bank mobile app, online banking, and USSD code, always remembering to use the DStv customer number as a reference to ensure smooth transaction processing.